Privacy policy

Last updated: March 24, 2026

1. Introduction
XXII Records (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment details when you make a purchase.

  • Account Information: Username, password, and any other details you provide when creating an account.

  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and clicks.

  • Cookies and Tracking Technologies: We use cookies to enhance user experience, analyse site traffic, and improve our services.

3. How We Use Your Information
We use your information for the following purposes:

  • To process and fulfil purchases, including sending digital products via email.

  • To provide customer support and respond to inquiries.

  • To communicate important updates regarding your account, orders, or changes to our policies.

  • To improve our website, products, and services through analytics and research.

  • To comply with legal obligations and prevent fraudulent activity.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: With trusted third-party providers (e.g., payment processors, email services, hosting providers) strictly to deliver services.

  • Legal Compliance: If required by law, to enforce our Terms of Service, or protect our rights, property, or safety.

5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect against unauthorised access, disclosure, alteration, or destruction of your data. However, no system can guarantee complete security, and we cannot be held liable for breaches beyond our control.

6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data.

  • Withdrawing consent for marketing communications.

  • Requesting a copy of the information we hold about you.

To exercise any of these rights, please contact us at xxiirecordsau@gmail.com.

7. Retention of Data
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance functionality, remember preferences, and analyse site traffic. You can disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the date of the latest revision will be updated. We recommend reviewing this page periodically to stay informed of how we protect your information.

11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: xxiirecordsau@gmail.com

  • Business Hours: 9:00 AM – 5:00 PM, 7 days a week